At Halo & Hutch we want you to be 100% happy with the items you purchase from us!
If you‘re not happy with your new items, we‘ve made it super easy for you to return the item/s back to us as easily as possible!
HOW TO RETURN AN ITEM TO US
2. Send your item back via traceable post and keeping a copy of your tracking number, as any missing parcels are the responsibility of the customer.
Returns must be made within 14 days of the date you received your order. All returned item(s) must be unworn, unwashed, no stains, without smell of perfume/deodorant and with all tags attached. Halo & Hutch reserves the right to deny returns that are received outside these conditions.
Please allow up to 3 business days for your return be processed from the date your return is received by Halo & Hutch. Once your return has been processed, you will be notified via the email address linked to your Halo customer account.
Please download this return form and fill it in for your return.
Download form here.
Please contact us immediately if you believe an item you’ve received from an online order has arrived to you damaged or faulty. We will handle this issue with the highest of priority and care.